Tires SOS Rescue
Privacy Policy
This policy explains what we collect, how we use it, and the practical limits of a small local shop website.
Information we collectHow we use itSharing and third partiesCookies and storageRetention and deletionContact
Information we collect
- Contact details you send through chat, forms, WhatsApp, phone, or email.
- Basic usage data such as pages visited, device type, and approximate location from your network or browser settings.
- Vehicle and service details needed to answer quote requests.
How we use it
- To answer questions, provide estimates, and follow up on requested work.
- To improve the website, keep it secure, and understand what is useful.
- To meet legal, safety, and business obligations.
Sharing and third parties
- We do not sell personal information.
- We may use service providers for hosting, messaging, embeds, maps, and AI chat.
- Chat and quote details may be processed by Groq to generate responses and by Google Workspace (Gmail) and the mobile carrier's email-to-SMS gateway to alert the shop team.
- Instagram, Google Maps, WhatsApp, Groq, Google Workspace, email providers, and mobile carriers may process information under their own privacy policies.
Cookies and storage
- We may use browser storage to remember language and admin session state.
- Third-party services may use their own cookies and tracking technologies.
Retention and deletion
- We keep chat, lead, and appointment information only as long as reasonably needed to respond, maintain business records, resolve disputes, and meet legal obligations.
- Service providers may retain copies according to their own retention policies.
- To request access, correction, or deletion of your information, call (408) 332-8962. We will address applicable requests subject to legal and business record obligations.
Contact
- Tires SOS Rescue
- 623 E Taylor St, San Jose, CA 95112
- (408) 332-8962